Boudreau is not alone in his vexation with Havana. More and more,
foreign investors are complaining that it has become increasingly
difficult for them to work and profit in Cuba over the past year.
Government officials are cracking down on technically illegal but
long-tolerated deals, sending tax auditors after foreigners, cutting out
middlemen and muscling their way into businesses, say U.S., Canadian and
European analysts who monitor Cuba's investment climate.
State-controlled firms are increasingly backing out on deals, delaying
payments on their debts and pressuring foreign business people to buy
locally made but low-quality products, the analysts added.
Just how many foreigners have been affected is not known because most
refuse to make their problems public, fearing retaliation by a Communist
government that controls the courts, police and their visas.
Investor complains
Cuban Embassy officials in Ottawa declined to comment on the Boudreau
and Guettler cases, but Canadian Foreign Ministry spokesman Christian
Girouard said the government considered them ordinary business
disagreements.
``What we have, in effect, are commercial disputes. While these two
ventures have run into difficulties, other Canadian companies have enjoyed
considerable success in Cuba,'' Girouard said.
The Western experts on Cuba blame the recent spate of problems on a
Havana campaign to tighten controls on foreign investments. The controls
were only grudgingly eased when Soviet subsidies ended in 1991 and sparked
a crisis.
Some of the foreign investors who rushed in at the time were too small
or inexperienced to carry out the ambitious, even risky deals they were
proposing to Cuban officials who also lacked experience, the experts
added.
``It's not like in the early years, when we paid much attention to
what foreigners wanted to do here. Now we go out to look for partners for
a project we want,'' Foreign Investment Minister Ibrahim Ferradaz said
last month.
Self-promotion
But the recent spate of complaints has clouded Cuba's investment
image.
``The bloom is off,'' said a U.S. analyst who monitors business
opportunities on the island. ``There's definitely a lack of enthusiasm
among foreign companies in Cuba today.''
Said Boudreau: ``They think they don't need foreign investors anymore,
so they cheat. They think there's light at the end of their [economic]
tunnel, so they steal.''
Complaint publicized
Boudreau complained that his Ontario firm, FirstKey Project
Technologies, spent $6 million over 18 months putting together the
engineering and financial details on a $350 million power plant
construction project in central Cuba.
Castro attended the signing of the preliminary agreements with Cuban
government firms, loaned him a helicopter to inspect a site and even
allowed his staff to stay at government guest houses in Havana, Boudreau
said.
But everything changed on the night Boudreau was supposed to dine with
Castro and sign the final documents. Castro stood him up and sent an aide
to tell him the government no longer needed the plant, he said.
His outburst at the Ferradaz meeting was followed by another from an
insurance company executive who grumbled that Havana was forcing the firm
to channel all payments to clients in Cuba through government agencies,
according to Peter Foster, a Canadian journalist who attended the
meeting.
Another businessman quietly approached him after the meeting with
another complaint, Boudreau said.
Boudreau said the man claimed to have sold imported supplies to
foreign-run hotels in Cuba for years, but said a government official
ordered him to stop in January because only the government could engage in
domestic trade.
When he protested, he was thrown in jail briefly, lost his Mercedes-Benz
and was hassled at the Havana airport as he flew back to Canada, the man
told Boudreau. Contacted by The Herald, the man declined comment.
`All kinds of people'
``There are Mexicans complaining, Caribbeans complaining, French,
Italians, all kinds of people,'' said a U.S. analyst who monitors foreign
investments in Cuba.
Roberto Ferrari, Swiss-Argentine manager of the Spanish-administered
Havana Libre Hotel, was ordered to leave in March because he ``complained
too publicly about the government and the bureaucracy,'' a friend said.
A Spaniard who had a computer firm in Havana claimed he was forced out
by a top government official who started a rival business. A Mexican agent
in Havana for a European firm said the government forced his parent firm
to cut him out of a deal to avoid paying him a commission.
Cuban firms have been so late paying debts that many foreign companies
recently started requiring letters of credit for the full amount of
exports to the island, not just part as is usual.
``The Cubans were always a bit late but always paid, always robbing Peter
to pay Paul. But now it's so bad that people are in effect asking for full
payment up front,'' said a Spanish businessman in Havana.
Most common among the foreign investors' complaints are cases like
Guettler's, where seemingly solid deals with government ministries or
state-owned firms collapse suddenly and almost inexplicably.
``I had seven contracts with Cuban enterprises and suddenly someone came
along and said those agencies were not authorized to do business with
foreigners,'' said Guettler, whose Neo-Form company went into Cuba in 1996
to sell his patented process for lightweight concrete extrusions.
He rented a warehouse in Havana and shipped in more than $1 million
worth of machinery and a Chevy Blazer last summer. And then his troubles
started, Guettler said.
Authorities have blocked him from entering the warehouse and have seized
his vehicle. Guettler said he believes the machinery is now being operated
by a new government-foreign venture, without his permission.
``I want to accuse them of theft and industrial spying,'' said Guettler,
whose contracts with Cuba require any dispute be mediated by courts in
Spain. ``I am a very stubborn person. They are not going to steal anything
from me.''
Satisfaction unlikely
``Doing business with the Cubans is complicated,'' said a European
lawyer who advises several clients doing business on the island. ``They
don't have a long history of dealing with foreign investors. They don't
have very clear laws. Sometimes they don't even understand the
complexities of the deals they sign.''
``And if you complain in public,'' he added, ``the game is over.''
Crackdowns, restrictions sour investors on Cuba